Downloadable products are digital files such as music files, e-books and computer software. At this time we do not have any specific support for digital download products. Digital products can still be sold using our system, However it will be a manual process for you to distribute the digital files to the customer. For example you could email the

As a supplier, you have the opportunity to approve or decline requests from retailers to use your products in their Storbie shops. You may wish to only accept requests from retailers that you already have an existing business relationship with. Alternatively, you may find this process a good way to make new business connections. Connecting with Re

Product Catalogue Import Your product catalogue should be delivered as a spreadsheet or CSV with the following information. Column Name Data Type Description Example Pharmacode Text (max 40) Product Unique ID 123456 GTIN Barcode* GTIN Barcode GINT Barcode Format 12345678901231 Name* Text (max 100) Product Name Coffee Mug

If you include stock levels in your product import then, by default, product stock levels are updated for new products and SKUs only but are ignored for existing products and SKUs. Stock levels can change within your store as they are purchased by your customers so this behaviour is to ensure that you don?t accidentally set your stock levels back t

There may be times when you want to display the same product in multiple places in your store. For example you might want to display a green potato peeler in the kitchen tools category and on the product specials page as well. Even though the product is displayed in multiple places it is still the same product and has one pool of stock, one descrip

Product classifications are based on the GS1 Global Product Classifications, which defines a common set of categories that can be used for any product in any industry. Classifications are pre-selected by suppliers for products that are in the Storbie Supplier Network, so they automatically feed through and are assigned to your shop categories automatically.

In the products tab you can export your products into a spreadsheet format. You may want to make mass changes to the products, or use this feature for stock takes. Exporting All Products Go to the products tab in the manage area. Hover over the more drop down. Select export all products. This will start to prepare your produc

If you are connected to a supplier, you can easily access their product catalogue to add products into your Storbie site by taking the steps outlined in this article

How to use our Product Import function to save time transferring products to your Storbie site from the POS Toniq.

This article will outline and answer frequently asked questions in regards to syncing products with Storbie Supplier Network products.

Thanks to our product import/export feature, there?s an easy way to edit the details of several products at once. To do this, you will first need to export the relevant products from your Storbie site via Product Export then update as needed - find out more here!

Restricting shipping methods by products allow a much greater control over which shipping options display depending on what products a customer has in their cart. Using product tags, you can restrict the shipping options to only display for products with a certain tag.

As a retailer, you can search in the supplier marketplace for products that you would like to display and/or sell on your Storbie site. This means that you can easily expand the product catalogue on your Storbie site without creating the products yourself. Please note that your Storbie retailer site will need to be live prior to adding products fr

How to delete any of your products in bulk from your website.

From time to time, you may need to update a products image or add additional images. Here's a guide on how to do this!

You can use classifications to categorise your products. These classifications are based on the GS1 Global Product Classification, which defines a common set of categories that can be used for any product in any industry. This differs from product tags that you define yourself. Another key difference is that your products can only have a single cla

If you have pushed through a product from your POS, which is not in the Supplier Network, you will need to add an image and description to that product. You will also need to classify the product, so it appears in a category in your online shop.

Product detail pages in Storbie are just like any other page. This gives you a lot of flexibility. Just like any other page you can show or hide the right sidebar and stack in text, images and videos. You can even add a product gallery on to a product page. This can be useful, for example, for displaying a product?s accessories encouraging a custom

Product Collections are a new way to group related groups of products.Collections are currently under development. We will be adding more dynamic ways to target and define a product's behaviour soon.

Step-by-step instructions on how to quickly update products visibility.

You may want to provide some options for your customers to choose from when purchasing products, such as whether the product should be gift wrapped or not. These are distinct from product variations and SKUS. Product variations and SKUS are for when each options requires you to stock different products as they are different sizes or colours. Produc

In order to add products on to a page you first need to add a product gallery content item. Ensure you are editing your shop. Navigate to the page on which you want to add products. Ensure that you have a product gallery content item on the page in the area that you want the product to be displayed. If you don?t have a product gallery

You can vary your shipping costs by product type by creating shipping variations. For example, you can create one shipping variation for large items and one for small items, assign products to them and then define different costs to those variations. Your shop starts with one shipping variation called DEFAULT which all products are assigned to unle

Unleash the power of cross-selling and upselling with product suggestions! This powerful feature is proven to increase revenue, conversion rate and average order value. You can add a ?Product Suggestions? content item to a page, product page, the cart, or as a page master item (perhaps as a footer!). Shoppers will see related and popular products a

Learn how to import products directly from an external file into your Storbie store.

If you are unable to process orders for a period of time, for example if you are going away on holiday, you can use the ?out of office? settings within your store to reflect this. Go to the ?shop settings? section in the Manage My Shop area, and then go to ?Out of Office? and select ?Edit out of office settings?. Within the ?out of offi

How to Import Brand in Bulk to a Product Catalogue

Categories can be created to group similar products from across different sites. For example, you could create a category for a Father's Day promotion that has gifts suitable to give to Dads on Father's Day. Navigate to the Manage section of your market Select Categories from the tabs at the top of the page Select Add a category Pr

Medications which are classified as Pharmacist Only, carry special legislative responsibilities controlling their sale and record-keeping. There are a few ways you can offer pharmacist only products though your site - this article will give you an outline of those options.

In Edit mode navigate to the category you wish to hide or disable. Hover over the drop down menu at the top of the page titled This Page and select Edit Details. This will take you through to a wizard, select Visibility at the top and then choose the option you prefer. If you have chosen Hidden or Disabled when you click finish then t

A customer who visits your shop using a web browser will be able to browse through the pages that you have created and view your products. Whenever products are displayed that you have made available for sale the customer will be presented with an Add to Cart button. If there are variations to choose from, such as size or colour, they will be di

If you are wanting to quickly update the price of a product follow the steps below. You'll first need to be in the Products tab in your Manage area. Here you'll see a list of the products in your shop. To adjust the price for an individual product click the '$' icon on the righthand side of the product that you are wanting to update. Once

For an existing product read below or for a new product click here. Existing product Navigate to the product, hover over THIS PRODUCT at the top, click on 'edit details', then select 'visibility,' choose the third option (Display this product, but don't allow it to be purchased...). Then click finish. Hover over THIS PRODUCT again, now

Go to Manage Click on the Products tab Find the product you wish to hide and click on the Cog button relating to it Now under Product Settings click Edit Product Details Once you have done this head to Visibility which is the final option within the wizard Choose your preferred option and then click finish. Make sure you Publish

Product Variations can be used if you are stocking an item that is available in alternating colours, sizes etc. Product variations and SKUS are for when each options requires you to stock different products as they are different sizes or colours.

Subscription orders is a great way to create recurring revenue for your business, and allow customers to get the products they regularly need without the hassle of placing an order each time!

Product specials can be placed on individual products, indicating to customers browsing your shop that the product is being sold at a discounted rate. Adding a Product Special to a Product Navigate to one of your products in edit mode. Click on the $ symbol above the product Give the product a Special Unit Price Click FINISH. The prod

There are three different product gallery layout options available to use on Storbie. Compare them here.

If you would like to permanently delete a product (this will also remove the product from any product galleries it is in) you can do so by following the steps outlined below: Navigate to the product page Hover over This Product and select Delete This Product ' Select OK to confirm that you understand that the product will be permanently de

The Quick-add feature in Storbie allows your customers to quickly add products to their cart directly from a gallery. This feature is off by default in your shop. When Quick-add is off, all product based galleries show a View Details button that directs a customer to the product details page before they can add a product to the cart. When Quick

Products in Storbie have product tags associated with them which effect how they behave and where they are displayed. As the number of products within your shop grows you will find that these product tags save you a lot of time. You are able to use them, for example, to mark a set of products for a Christmas special, automatically listing them on y

After adding a product gallery to a page you can start adding products to it. Click the Create a NEW PRODUCT button. Enter a name for the product then press the TAB key or click in the Unique Product Code text box. A product code will be created for you. You can either keep the generated product code or enter your own. The unique product

You might like to limit a certain payment method for specified products. For example, you might want to only offer LayBuy for products within a certain range; this guide will show you how to restrict payment methods to certain products.