• Configuring Your Delivery Destinations

  • Can I offer free shipping?

    Absolutely. This is the default setup when you create your shop. Simply set the per order and per item costs to $0.00. Customers love free shipping so it is a great idea to treat your shipping as a general cost of business when determining product prices. Just like you do for stock, rent, marketing costs, etc. See our Shipping Guide for more infor

  • Can I adjust my shipping by weight or other units?

    We do support a scenario for adjusting shipping cost by a unit such as weight. Navigate to the Product Details page for your product and choose Edit Price & Shipping from the menu on the right. Click Next twice to move to the Shipping Units page. On this page you can enter a number that will multiply the per item cost of shipping that item. For

  • How does the 'per order' shipping cost work?

    The per order cost only applies once per order, whereas the per item cost applies for each item in the cart. If a customer purchases items across multiple shipping variations then the highest per order cost applies. For example, a shop sells key-rings, with a per order cost of $3 shipping, and posters with a per order cost of $10. If a customer pu

  • Charging Shipping by Product Weight

    You can calculate your shipping prices by a product's weight by using shipping units. Shipping units can be set product by product and act as a multiplier against the unit cost of that product. So, to price your shipping by kg, set the shipping units of each product to its weight in kg and then set the per unit price in the shipping area to be the

  • Shipping Frequently Asked Questions

    How do I offer different shipping costs for regions within New Zealand? Couriers and postal services usually have different rates depending on how far the package is going to travel. For example, there are often different rates for local, North Island and South Island delivery. We recommend that you use the shipping methods functionality to addres

  • Shipping Overview

    Storbie provides a number of options for customising shipping costs. Shipping requirements can vary greatly between shops depending on the nature and variety of products sold. We recommend that shipping costs are kept as simple as possible. This is easier for you to manage and easier to understand for your customer. Shipping Terms When settin

  • Restrict Shipping Methods by Product

    Restricting shipping methods by products allow a much greater control over which shipping options display depending on what products a customer has in their cart. Using product tags, you can restrict the shipping options to only display for products with a certain tag.

  • Local Pickup

    The Local Pickup app allows for streamlined Click and Collect functionality on your site by creating an entirely separate Pick Up feature in your checkout. When enabled it allows for a smoother order process for you and your customers.

  • Configuring Shipping Charges & Delivery Times

    Your first consideration when setting up shipping charges for the first time is to define the shipping methods for each shipping group in your chosen shipping profile and the associated shipping charges and estimated delivery times. These shipping methods are defined in your DEFAULT shipping variation. Firstly, go to the settings tab of your s

  • Shipping Discounts

    A shipping discount gives you the ability to provide free or discounted shipping based on a certain set of criteria such as the dollar amount in the cart. Example - Conditional Free Shipping: Go to your shop's Manage area and click on the settings tab. Click on Promotions & Coupons. Choose that you want to add a Shipping Discoun

  • SVS Order Fulfillment ? Shipping and Returns FAQ

  • Varying Shipping by Product Type

    You can vary your shipping costs by product type by creating shipping variations. For example, you can create one shipping variation for large items and one for small items, assign products to them and then define different costs to those variations. Your shop starts with one shipping variation called DEFAULT which all products are assigned to unle

  • Configuring Your Delivery Destinations

    If you are based outside of New Zealand, you can find shipping instructions here If your shop is based in New Zealand, these are the options you have available to you for shipping. Follow these steps to choose which parts of the world you deliver to: Go to the shipping area in the settings area of your shop's Manage area. Click Edit Shipping

  • Australia Post

    Learn how to set up the Aus Post app on your site for seamless shipping. (Only available in Australia)