Accounts
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Windcave Integration
Windcave is a highly trusted way to take online credit card orders in New Zealand. It must be integrated with a new or existing merchant account from your own bank. Once a customer has chosen to buy an item(s) from your shopping cart and selects credit card (DPS Payment Express), Storbie will take them through the checkout process and w
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Changing a Shop's Owner
If you are a shop?s owner then you can switch this role to one of the other administrators in your shop. Be sure that this is what you want to do, however, because once you have done this you will not be the shop owner anymore so will not be able to switch it back! To switch another administrator to the shop owner: Go to the shop?s management a
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Adding a New Shop Administrator
Step-by-step instructions on how to add a new administrator to your website
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Shop Users and Roles
Storbie shops can be administrated and managed by more than one user. There are two types of users: administrators and owners. A shop can have many administrators but only one owner. Owners and administrators are identical except for the following: The owner is responsible for ensuring that the shop's fees are paid. Only the owner can see
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Which credit card provider is right for me?
Storbie currently supports these credit card payment providers - eWAY, PayPal, Flo2cash, DPS Payment Express, and Kiwibank Fetch. eWAY has affordable pricing plans that scale depending on your transaction volume and value. There are no set up fees or fixed-term contracts. Plus get paid faster with same day settlement. PayPal is our most popular p
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Xero Accounting Integration
We?ve built free Xero integration into every Storbie shop. Once you?re connected, your sales invoices will automatically start appearing in Xero so you can spend more time at the beach. Firstly make sure that you sign up for an account with Xero if you haven?t done so already. Then follow these steps within your Storbie store. From the Mana
- Changing Plans
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Introduction to Customer Login
Customer Login will allow your customers to create accounts for your website, which they can use to view their orders, manage subscriptions, download invoices, update payment information, and much more.
- Taking over an existing Storbie website
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Xero CSV Import
Are you are a Xero customer looking to sell online? Well... you've almost come to the right place. To find out more about selling your product online with Storbie & Xero visit here instead. Are you a Storbie customer wanting help with Xero? This Xero CSV Import article below is now out of date as we now have a superior solution for synch
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Do I need to pay by credit or debit card?
Your account must be paid off using either a Credit or Debit card. If you have any questions about this contact Support.
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Assigning an accounts email
Step-by-step instructions on how to set up a distribution list for your invoices
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Requirements for obtaining a merchant account with your bank
Some payment providers such as DPS Payment Express and eWAY allow you to accept payments from your customers quickly, easily and securely by credit or debit card. In order to accept payments using these providers you will need to apply for a merchant account with your bank (if you are unsure which providers require a merchant account you can check
- Customer Account Overview
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Assigning a new card to pay for your Storbie site
If you'd like to add or change the card that you use for paying for your Storbie site fees follow the steps below. You'll first need to navigate to your Site Account page, click the quick link in the top righthand corner of your browser. If you have yet to assign a card to your Storbie site you'll need to click add a card If you have an exis
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How to reset your password
Learn how to reset your Storbie account password