Windcave - is a highly trusted way to take online credit card orders in New Zealand. It must be integrated with a new or existing merchant account from your own bank.
Once a customer has chosen to buy an item(s) from your shopping cart and selects credit card (Windcave Payment method), Storbie will take them through the checkout process and will direct the customer to the Windcave payment gateway to make the purchase. The customer is then returned to your site once the payment is complete.
If you would like to set up a Windcave account please click here or if you have an Windcave PxPay account please follow the instructions below:
Adding Windcave as a Payment Method
For existing Windcave customers:
- If you have an existing PxPay account, please navigate to Settings > Ecommerce > Payment Methods in the Manage area of your site.
2. There, you can access the Windcave account details page, as shown below. Enter your credentials and click next.
3. If you intend to charge a fee to use this payment method, please include this here.
4. Click Finish and Publish changes. Windcave will now be offered to your customers as a payment method.
Setting Up a Windcave Account
- Firstly you'll need to decide which plan you'd like to go on:
- Then advise your bank that you want to link your online store to your merchant account, and have the payments processed through Windcave. Your bank will advise you what the applicable fees will be - these tend to be higher, as banks deem online purchases to be more risky than retail purchases.
- Your bank will normally have a checklist of items that you need on your website such as Terms and Conditions and Returns Policies. These can be updated in the Manage view, under Settings > Design & Content > Policies
4. They may also request that you display the Visa and MasterCard logos in your Cart area.
You can download these images here:
5. Once your bank has approved your Storbie Shop they'll give you a merchant number.
Linking your Windcave with Storbie
Once you have the merchant number, we just need a few details from you so we can link up your store.
Please get in touch with support@storbie.com with the following details and we will be able to organise this:
- Trading name
- Legal Name
- Business Description
- Business Type (Incorporated Society, Limited Liability, Non-profit, Sole trader)
- Physical Address
- Postal Address if different
- Contact Details: First and last name, phone and email address
- The Windcave plan you would like to use (e.g. Starter or Business Plan)
- Which bank do you hold your merchant account with
Once we have all these details, we ask Windcave to activate the link between Windcave and your store.
This takes approximately 5 working days to be approved.
Once approved, we will switch your Storbie Subscription to include your monthly Windcave fee. We will send a separate invoice for the Windcave setup cost, and any monthly coverage fees not included in the subscription payment.
The setup fee doesn't kick in until we link your merchant account, and you give us the final OK.
If you have any questions about this process, get in touch at support@storbie.com