Order Status
| Status | Description |
| Unpaid | The order has been confirmed by the customer. They are paying for it using a custom payment method and you have not yet marked the order as paid. |
| Paid | The order has been paid and is ready to by process (fulfilled). |
| Cancelled | The order was either unable to be fulfilled or the customer did not want to complete the order |
| Abandoned | The order was not completed during the checkout process |
| Archived | The order has been both paid for and successfully delivered to the customer |
When a customer buys something from you an order will be displayed in your order management area. The initial status of the order will either be Pay Pending or Paid. This will depend on whether the order has been purchased using an integrated payment method, such as PayPal, or a custom payment method such as bank deposit. In the case of an integrated payment method the customer will have paid for the order at the time they made the purchase so the order will be marked as Paid. With a custom payment method you will need to look out for the payment and mark the order as paid yourself so the initial status will be Pay Pending.
Once an order has been paid you should:
1. Send out the goods.
2. Mark the order as processed.
Also found on Order pages, is the delivery status bar.
Delivery Status
| Status | Description |
| Not Delivered | The order has not been shipped |
| Sent | The goods have been send in the post |
| Out for Delivery | The parcel is out with the courier for delivery |
| Attempted Delivery | A delivery attempt was made, but the customer was not able to sign or the item was unable to be left at the delivery location safely. |
| Delivered | The item has successfully been delivered to your customer |